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Client Support Assistant

Home-Start East Sussex

East Sussex


£19,312 - £21,748 FTE (Paid)

Are you a whizz at administration who would love to have more client contact?

Home-Start East Sussex is a family centred charity, we aim to increase the safety, confidence and independence of families in the county.

We have a newly created exciting opportunity for a Client Support Assistant, ideally a parent or foster carer, who has excellent administration/computer skills, good verbal communication and an interest in supporting disadvantaged families with complex needs.

Fixed term to end 31st March 2022

  • 18.5 hours per week guaranteed until at least end March 2022 (hours per day to be negotiated)
  • NJC scale 3/4 SP 5-11 £19,312-£21748 FTE starting at SP 5 £9656 pa

Application deadline: Tuesday 20th July 2021 @ 9.00am
Interviews will be held w/c 26th July and 2nd August

About the job

  • You will assist with the facilitation of HSES’s groups via Zoom initially, then in various East Sussex locations in the future.
  • You will carry out administration relating to all services and the general running of the charity.
  • Although the role is home-based, you will attend regular Zoom and in-person meetings with the staff team and trustees.
  • You will attend training as part of your induction to help prepare you for your role.

About you

  • You need to have parenting/fostering experience OR demonstrable experience of working alongside families
  • You will need to be passionate about supporting disadvantaged families with complex needs.
  • You will be highly computer literate (especially Zoom, Microsoft 365 and its components i.e. Word, Outlook and Excel) and confidence to embrace new technology.
  • You will have excellent written/verbal communication skills and have the confidence to talk in group settings.
  • You should have an understanding of the challenges and changes faced by parents.
  • You need to be a team player with solution-focused collaborative approach to work – both with colleagues and clients.
  • A flexible and can-do attitude is essential.
  • You must have the ability and self-motivation to work independently from home, including reliable internet connection.
  • Ideally you will have your own car.

Organisation Website:
Visit Home-Start East Sussex website

Application Deadline:
20/07/2021 9:00 am

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